Privacy Policy
Effective Date: April 15
This Privacy Policy describes how Lucky Clover: Spin & Win Big ("the Game", "we", "us", or "our") collects, uses, stores, and protects your information when you access or use our mobile application. By installing or using the Game, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Game.

1. Information We Collect
We may collect the following categories of information depending on your device settings, gameplay behavior, and platform permissions.

1.1 Information You Provide Directly
Contact information provided through customer support emails.

Any messages or content you voluntarily send to con@winbiglky.com when seeking support.

1.2 Automatically Collected Information
Collected through your device, system APIs, and third-party analytics tools:

Device information: device model, operating system version, language, region, screen resolution, mobile network information, and unique device identifiers (e.g., advertising ID).

App interaction data: game sessions, spins played, rewards earned, UI interactions, gameplay progress, error logs, crash reports, and performance analytics.

Usage data: session length, features used, in-app purchases, interactions with ads (if applicable), and general engagement metrics.

IP address and approximate coarse location (derived from IP, not precise GPS).

1.3 Third-Party Data
We may receive information from third-party services used in the Game, such as:

Analytics providers

Ad networks

Platform stores (Google Play, Apple App Store)
These parties may share aggregated performance data or advertising metrics.

2. How We Use Your Information
We use your information for purposes including but not limited to:

Operating, maintaining, and improving the Game.

Personalizing gameplay experience and optimizing in-game features.

Delivering non-personalized or personalized advertisements (if applicable).

Preventing fraud, misuse, or unauthorized activity.

Diagnosing technical issues, detecting crashes, improving stability.

Processing in-app purchases and confirming transactions.

Responding to your customer support inquiries via con@winbiglky.com.

Ensuring compliance with legal obligations and platform policies.

We do not use your personal information for any purpose not described in this Privacy Policy.

3. Advertising and Analytics
We may integrate third-party SDKs for analytics and advertising. These partners may collect:

Device identifiers

Ad interaction events

Non-personal gameplay activity

General behavioral patterns for ad frequency control and analytics

We do not knowingly allow third parties to collect sensitive personal data.
Users may limit ad tracking through their device settings (e.g., "Limit Ad Tracking" or "Opt Out of Personalized Ads").

4. Children's Privacy
Lucky Clover: Spin & Win Big is intended for adults aged 18 and older.
We do not knowingly collect personal data from children. If we discover that a child has provided information, we will delete it promptly. If you believe a minor has provided data, contact us at con@winbiglky.com.

5. Data Sharing and Disclosure
We may share information only with:

Service providers who support analytics, advertising, security, or cloud services.

Platform partners such as Google Play or Apple App Store for purchase processing or compliance.

Legal authorities if required by law, regulation, or legal request.

Business transfer entities in case of merger, acquisition, sale, or reorganization.

We do not sell personal information.
All third-party partners must comply with data protection requirements and use information solely for agreed purposes.

6. Data Retention
We retain collected information only as long as needed to:

Provide and improve the Game

Comply with legal obligations

Resolve disputes

Maintain security and integrity

When no longer required, data is deleted or de-identified.

7. Data Security
We implement technical and organizational measures to protect your information, including:

Encrypted data transmission where applicable

Access controls for stored data

Regular security reviews and platform-based protections

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection.

8. Your Rights and Choices
Depending on your jurisdiction, you may have rights such as:

Accessing information we hold about you

Requesting deletion of your data

Requesting correction of inaccurate information

Restricting or objecting to certain processing

Opting out of personalized advertising

Withdrawing consent where applicable

To exercise any rights or make a data request, contact con@winbiglky.com.
We may verify your identity before processing requests.

9. International Data Transfers
Your information may be processed on servers located in various countries or regions. These jurisdictions may have different data protection laws. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

10. Third-Party Links
The Game may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those services. Please review their policies individually.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted within the Game or on the applicable platform listing.
Your continued use of the Game after updates means you accept the revised policy.

12. Contact Information
If you have questions, concerns, or data requests, contact us:
Email: con@winbiglky.com
Subject Line: Lucky Clover: Spin & Win Big - Privacy Inquiry